FREE Shipping on orders over $69 | Buy 1 Get 2nd 20% OFF code: SS20
Buy 2 Get 3rd 40% OFF CODE: SS40
Buy 3 Get 4th 60% OFF CODE: SS60
Buy 4 Items Get 5th Item Free: FREE41

Shipping

We know once you’ve purchased something you are eager to get your order as quickly - and as cheaply – as possible. That’s why we offer 2 shipping methods. Please see below for more details about the SistaDress shipping policy.

 

Q: What shipping methods do you use? How much do they cost?


A: We use airmail.

 

Q: How long does my order take to arrive?

A: The shipping time depends on the country/region as outlined in the chart below:

notes:Total Delivery Time = Processing Time + Shipping Time

  • Processing Time: Processing Time: 1-4 business day after the order is placed.
  • Shipping Time: Depending on the destination country of deliver

 

Q: Can I track my order?

A: Yes! Our service is fully traceable on websites such as usps.comOr, if you have any questions, please email us at sistadress@outlook.com. Please allow 24-48 hours for a response from our customer service team.

 

Q: What if USPS said they've delivered my order but I can't find it?

A: We're sorry but all we can do is suggest you check with family/room mates /neighbors/building security etc. We cannot be held responsible for anything shipped in good faith and stated as delivered.

 

Q: Can I request a refund if my order does not arrive in time for a certain date?
A: No, we are sorry but we can not refund orders that have already been shipped. You may return the order if you wish for a refund though.

 

Important

 1) We will make every effort to deliver your package as soon as possible. However, additional time may be required due to invalid addresses and custom clearance issues.

 2) Due to the ongoing impact of COVID-19 and global supply chain disruptions, your order may be delayed by up to 3-7 days. Though some things are out of our control, we are doing everything to ensure a speedy delivery!

 3) If there is any shipping issue with your package, please email us at sistadress@outlook.com. We would reply back within 24 hours.